likely to be successful working
with us if...
You believe service is an important
part of the dining experience. Excellent food preparation
cannot sustain a restaurant in most markets today without a
well-trained and courteous staff to present it.
Customer satisfaction is important to
you. Success is all about consistency, doing it right
every time. 73% of customers return because of service.
You believe there is a difference between
an order taker and a successful server-seller. The
order taker takes orders and uses sentences like "Are
you ready to order". A server-seller guides the customer
and uses sentences like "Our special today is..."
You believe people are worth investing
in. Over and over, we find that a highly performing
and motivated staff is one whose managers have invested their
time and energy into developing employees.
You believe in training your wait staff
employees. If you want to succeed by taking shortcuts,
we're not for you. If you want to play the restaurant game
at the highest level, we'd like to help you succeed!